LAST DATE FOR THIS CAMPAIGN IS AUGUST 18, 2012
WORK LOCATION:
Noida / Bangalore
AREAS:
Solution Architect- Network, Compute, Service Management
Solution Manager- Network, Compute, Enterprise Service Management, End User, Security, Mainframe & Database
EXPERIENCE, CHARACTERISTICS & KEY SELECTION CRITERIA:
Experience Level - Minimum 4 Years
Educational / Professional Qualification (Preferable) - BE / B Tech / MCA / Diploma / B.Sc.
Skills Required - Excellent Communication skills, Documentation, MS Visio & MS PowerPoint
Willingness to travel in short notice.
Please refer your candidates against following requisition code :1200GRS
https://csc.taleo.net/careersection/cscinternalcareersite/jobsearch.ftl?lang=en
Requirement 1
Solution Manager- IT Infrastructure Services
Relevant Experience- Min 8 Yrs
Key Skills Required
Pre-Sales Support / Marketing
Requirements Analysis and Strategy
Develop Solution
Cost Modeling
Proposal Preparation and Presentation
Solution Team Management
Due Diligence
Contract Negotiation
Transition Planning
Client Interface
Key Roles and Responsibilities
Solution Managers are responsible for translating customer requirements into operational strategies, consolidating input from domain experts into consistent, compliant, value-added solutions, creating associated cost models and associated proposal documentation, managing due diligence technical teams and assisting in contract negotiations.
The specific role of the Solution Manager is to develop the service delivery proposal solution that CSC will deliver to the client. In developing the service delivery proposal, the Solution Manager must ensure integration is achieved across all domains.
Knowledgeable and experienced in major technology domains like Enterprise Servers, Mid-range, Storage / Backup, Network & Security, Desktop, End User products, Systems Management, Service Management, Service Level Management
Govern the architecture and design and cost of Solution proposal by interacting with clients, CSC Line of Service Teams, Service owners and vendors
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Work with Global CSC Sales Force to respond to RFP/RFI/RFQs
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Design complete end-to-end infrastructure solutions to meet client requirements
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Developing the complete costing, staffing requirements for the opportunity
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Document the solution proposal at the required level of details
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Prepare Solution Brief & Strategy and present to CSC Stakeholders and Management
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Engage with OEMs on need basis
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Engage with the line of services throughout the RFP/RFQ life cycle and lead the solution team in developing the technical solution
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Well versed with Account Management, Costing/Pricing strategies, methodologies
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Well versed with complete bid cycle, program management with a strong technical background
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A Team player, self driven person who brings thought leadership and guides the SMEs.
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Excellent Communication (Both Written and verbal),
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Well versed with Microsoft office
Requirement 2
Domain Specialist- Networks
Relevant Experience- Min 4 Yrs
Key Skills Required
Managed Services, Pre-Sales (Technical Solution & Commercials), Presentation skills, Network Monitoring, Management Tools, Architecture & Design skills for: LAN, WAN, Firewalls, RAS/VPN, IP Address & DNS Management, Data Centre Design skills, Creating Bill of Material
Key Roles and Responsibilities
Design & Solution understanding for Network domain using products from various vendors (Network Architecture around technologies such as LAN, WAN, VPN, Firewall, MPLS, IDS, IPS etc)
Demonstrates Leadership and takes complete solution ownership for his/her domain for the RFP response
Create cost model for LOS/functional group (including hardware, software, technical and operational support) and get sign off from appropriate internal reviewers (Line of Services)
Provide the technical solution for their LOS/functional area as part of a bid or proposal. This will be discharged in concert with the other Lines of Service and functional groups (e.g. Finance, HR, Procurement etc.)
Assist with the transformation requirements to the point of demonstrating CSC’s ability to change the current state of operation to a more appropriate and standard environment.
Understand the LOS/Functional Area and know how to apply standards.
Perform internal presentations
Act as a Technical Consultant during the contract negotiation.
Provide input into the Statement of Work.
Understand the relationship between Cost and SLA/SOW/Due Diligence, and communicate this to NBS.
Requirement 3
Domain Specialist -
Compute
Relevant Experience- Min 4 Yrs
Key Skills Required
Strong solution development aptitude and analytical bent of mind particularly in the compute infrastructure services space.
Ability to define, articulate, estimate and cost the complete Compute domain solution.
Comfortable with the following Technical Area:
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Servers: Both Intel and RISC - Virtualization technologies (VMware, AIX LPARs, Solaris Containers, HP-UX vPAR / nPAR)
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Storage (SAN / NAS): Midrange / Enterprise storage arrays (EMC, Hitachi, NetApp)
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Backup: Symantec NetBackup, Tivoli Storage Manager, EMC - Avamar and Data Domain
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Databases: MS SQL, Oracle
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Data Center Design and Migration/Transition: Awareness of data center operations and server consolidations
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Familiarity with enterprise service monitoring tools for servers, storage/backup, databases
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Sizing concepts: Infrastructure (HW) sizing for ISVs (such as ERP application - SAP, Oracle) and other Infrastructure services - Active Director
File & Print, Backup Capacity, ect.
Experience in architectural & technical expertise.
Economic analysis - TCO, ROI & feasibility assessments
Awareness of latest and emerging compute technologies (cloud) & its solution streams. RIM Know how & Experience.
Experience in Pre-sales function ( Techno-commercial) is a must – should have worked on cost model for baseline costs and the technical solution
Key Roles and Responsibilities
Demonstrates Leadership and takes complete solution ownership for his domain for the RFP response.
Provide a populated cost model for LOS/functional group (including hardware, software, technical and operational support).
Provide the technical solution for their LOS/functional area as part of a bid or proposal. This will be discharged in concert with the other Lines of Service and functional groups (e.g. Finance, HR, Procurement etc.).
Provide support to the LOS/functional group personnel working on bids and/or proposals.
Assist in the development of functional group processes, activities and products that support bid activity.
Apply commercial interpretation to the technical solution to create a proposal that is sales oriented.
Assist with the transformation requirements to the point of demonstrating CSC’s ability to change the current state of operation to a more appropriate and standard environment.
Understand the LOS/Functional Area and know how to apply standards.
Coach/Mentor the "temporary" Domain Experts called in from the LOS/Functional Area.
Perform internal presentations (primarily to the Domain Manager/Solution Manager) relating to their technical solution contributions.
Act as a Technical Consultant during the contract negotiation.
Provide input into the Statement of Work.
Understand the relationship between Cost and SLA/SOW/Due Diligence, and communicate this to NBS.
Have a decent level of CSC & Industry standards knowledge to help understand the current environment/RFI.
Well versed with Microsoft office and Visio.
Requirement 4
Domain Specialist - Enterprise Service Management
Relevant Experience - Min 4 Yrs
Key Skills Required
Strong understanding of ITIL processes and their deployment across the organization
Understanding of tools and their integration required to deploy ITIL aligned service model across the organization
Create service model framework in line with RFP requirements
Ability to define, articulate, estimate and cost the complete Service management solution covering People, Processes and tools
Strong solutioning aptitude and analytical bent of mind particularly in the Service management space.
Key Roles and Responsibilities
Comfortable with Service Management domain, products and vendors.
Demonstrates Leadership and takes complete solution ownership for his domain for the RFP response
Provide a populated cost model for LOS/functional group (including hardware, software, technical and operational support).
Provide the technical solution for their LOS/functional area as part of a bid or proposal. This will be discharged in concert with the other Lines of Service and functional groups (e.g. Finance, HR, Procurement etc.)
Provide support to the LOS/functional group personnel working on bids and/or proposals.
Assist in the development of functional group processes, activities and products that support bid activity.
Apply commercial interpretation to the technical solution to create a proposal that is sales oriented.
Assist with the transformation requirements to the point of demonstrating CSC’s ability to change the current state of operation to a more appropriate and standard environment.
Understand the LOS/Functional Area and know how to apply standards.
Coach/Mentor the "temporary" Domain Experts called in from the LOS/Functional Area.
Perform internal presentations (primarily to the Domain Manager/Solution Manager) relating to their technical solution contributions.
Act as a Technical Consultant during the contract negotiation.
Provide input into the Statement of Work.
Understand the relationship between Cost and SLA/SOW/Due Diligence, and communicate this to NBS.
Have a decent level of CSC & Industry standards knowledge to help understand the current environment/RFI.
Well versed with Microsoft office
Requirement 5
Domain Specialist -
End User Compute
Relevant Experience - Min 4 Yrs
Key Skills Required
Strong understanding and architectural knowledge of Service Desk, Desktop Support Solution, MS Exchange, Lotus Notes, Antivirus, Blackberry, Asset Management and VDI including Electronic Desktop Management
Should have awareness of ITIL processes
Create service model framework in line with RFP requirements
Ability to define, articulate, estimate and cost the complete End User Services solution covering People, Processes and tools
Good Presentation/Communication and Writing skills
Should be able to understand the client’s business and technical requirements and translate them to the technology solution
Should have clear perspective and approach for meeting business objectives with the use of technology solutions
Key Roles and Responsibilities
Design & Solution understanding for End User domain, using products from various vendors (Service Desk, Desktop Support Solution, MS Exchange, Lotus Notes, Antivirus, Blackberry, Asset Management, VDI including Electronic Desktop Management e.g SMS, BMC Marimba, SCCM, Altiris, BMC toolset etc)
Demonstrates Leadership and takes complete solution ownership for his domain for the RFP response
Provide a populated cost model for LOS/functional group (including hardware, software, technical and operational support).
Provide the technical solution for their LOS/functional area as part of a bid or proposal. This will be discharged in concert with the other Lines of Service and functional groups (e.g. Finance, HR, Procurement etc.)
Provide support to the LOS/functional group personnel working on bids and/or proposals
Assist in the development of functional group processes, activities and products that support bid activity.
Apply commercial interpretation to the technical solution to create a proposal that is sales-oriented.
Assist with the transformation requirements to the point of demonstrating CSC’s ability to change the current state of operation to a more appropriate and standard environment
Understand the LOS/Functional Area and know how to apply standards.
Coach/Mentor the "temporary" Domain Experts called in from the LOS/Functional Area.
Perform internal presentations (primarily to the Domain Manager/Solution Manager) relating to their technical solution contributions.
Act as a Technical Consultant during the contract negotiation.
Provide input into the Statement of Work.
Understand the relationship between Cost and SLA/SOW/Due Diligence, and communicate this to New Business Solutions.
Have a decent level of CSC & Industry standards knowledge to help understand the current environment/RFI.
Well versed with Microsoft office
Requirement 6
Domain Specialist -
Security
Relevant Experience- Min 4 Yrs
Key Skills Required
Managed Services, Pre-Sales (Technical Solution & Commercials), Presentation skills, Security Monitoring, Management Tools, Architecture & Design skills for: Firewalls, VPN Technologies, WAN Encryption Standards, End-Point Encryption, IDS/IPS, Anti-Virus Services, Data Centre Security Design, DR/BCP, Compliance Assurance, Firewall Auditing, Enterprise Information Risk Management and Vulnerability Assessment. Should also have adequate System Administration knowledge in the areas of Active Directory, Citrix, Unix
Key Roles and Responsibilities
Design & Solution understanding for Security domain
leveraging security products from various vendors and technologies and standard services mapping to Client’s requirements (Network & Security Architecture around technologies such as Firewalls, VPN’s, IDS/IPS management, Encryptions Standards etc)
Ensuring that Clients security requirements are satisfied by information system operations through solutions in response to RFP’s/ RFI’s.
Demonstrates Leadership and takes complete solution ownership for his/her domain for the RFP response
Create cost model for LOS/functional group (including hardware, software, technical and operational support)
and get sign off from appropriate internal reviewers (Line of Services)
Provide the technical solution for their LOS/functional area as part of a bid or proposal. This will be discharged in concert with the other Lines of Service and functional groups (e.g. Finance, HR, Procurement etc.)
Assist with the transformation requirements to the point of demonstrating CSC’s ability to change the current state of operation to a more appropriate and standard environment.
Understand the LOS/Functional Area and know how to apply standards.
Perform internal presentations
Act as a Technical Consultant during the contract negotiation.
Provide input into the Statement of Work.
Understand the relationship between Cost and SLA/SOW/Due Diligence, and communicate this to NBS.
Requirement 7
Domain Specialist -
Mainframe
Relevant Experience- Min 4 Yrs
Key Skills Required
Understands the existing IT environment, including trends, best practices, and architecture capabilities.
Technical areas - z/OS, TSO/ISPF, JCL, VSAM, DB2, DASD/Tape technologies, COBOL,CICS, DB2 , IMS & IDMS, WAS, MQ
mainframe hardware architecture including mainframe storage/ DASD, Backup
Mainframe networking and security concepts
Disaster recovery concepts and solution
Mainframe operations, performance management, capacity planning.
Sizing of mainframe solution based on transactions loads/ application software
Data centre relocations, mainframe migration – Creating transition plan, effort estimate for transition and cost of migration.
Resource estimation for production engineering, system programming, console operation, output operations.
mainframe software licensing and software costing
ITIL and service management framework
Designing, pricing Sysplex and understanding of software licenses in sysplex environment.
Key Roles and Responsibilities
Supports the bid process by providing technical solutions and strategies for business/functional area as part of the bid or proposal.
Ensures solutions and strategies are in line with other strategies, capabilities, offerings, processes, and other business and functional groups.
Populates cost models for baseline costs and technical solutions; provides input to the statement of work.
Translates technical proposals into commercially oriented sales proposals and provides technical consultation during contract negotiations.
Assists in the development of functional group processes and products that support bid activity.
Assists in the transformation requirements by demonstrating CSC's ability to change the current state of operation to a more appropriate standard environment.
Provides support to the business/functional group personnel working on bids and/or proposals, and pulls in resources from the business/functional area as required. Acts as coach and mentor to temporary staff called in from business/functional area. Conducts internal presentations (primarily to those in Domain and Solution Manager roles) related to their technical solution contributions.
Assists in the support of client activities and provides technical consultation.
Understands the business/functional area and knows how to apply standards. Exhibits knowledge and understanding of CSC's environment to respond to requests for information.
Provides cost models for business/functional groups (including hardware, software, technical, and operational support). Understands the relationship between cost and service level agreements, statements of work, due diligence, and communicates this to the functional area.
Cost Models • Bid and/or Proposal Documents • Status Reports • Project Plans • Feedback Information and Presentations
Requirement 8
Domain Specialist -
Database
Relevant Experience - Min 4 Yrs
Key Skills Required
Strong solution development, aptitude and analytical bent of mind particularly in the database infrastructure services space.
Ability to develop database architectural solution/strategies at the modeling, design and implementation stages to address business or application requirements.
Comfortable with the following Technical Areas:
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Database Technologies: Oracle, MS SQL, Sybase, Progress
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Architectural Design skills for database based standard solutions for high availability, scalability, disaster recovery.
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Familiarity with enterprise service monitoring/management tools for databases.
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Sizing concepts: Infrastructure (HW) sizing for ISVs (such as ERP application - Oracle) and other Infrastructure services - Storage Management,
Backup Capacity, Ect.,
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Understanding of licensing policy of major Database products - Oracle, MS SQL, Sybase, Progress.
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Demonstrate database technical functionality, such as service levels, performance, security and reliability.
Experience in architectural & technical expertise.
Economic analysis - TCO, ROI & feasibility assessments
Awareness of latest and emerging Database technologies (Big Data) & its solution streams. RIM Knowhow & Experience.
Experience in presales function (techno-commercial) is a must – should have worked on cost model for baseline costs and the technical solution
Key Roles and Responsibilities
Demonstrates Leadership and takes complete solution ownership for his domain for the RFP response.
Provide a populated cost model for LOS/functional group (including hardware, software, technical and operational support).
Provide the technical solution for their LOS/functional area as part of a bid or proposal. This will be discharged in concert with the other Lines of Service and functional groups (e.g. Finance, HR, Procurement etc.).
Provide support to the LOS/functional group personnel working on bids and/or proposals.
Assist in the development of functional group processes, activities and products that support bid activity.
Apply commercial interpretation to the technical solution to create a proposal that is sales oriented.
Assist with the transformation requirements to the point of demonstrating CSC’s ability to change the current state of operation to a more appropriate and standard environment.
Understand the LOS/Functional Area and know how to apply standards.
Coach/Mentor the "temporary" Domain Experts called in from the LOS/Functional Area.
Perform internal presentations (primarily to the Domain Manager/Solution Manager) relating to their technical solution contributions.
Act as a Technical Consultant during the contract negotiation.
Provide input into the Statement of Work.
Understand the relationship between Cost and SLA/SOW/Due Diligence, and communicate this to NBS.
Have a decent level of CSC & Industry standards knowledge to help understand the current environment/RFI.
Well versed with Microsoft office and Visio
Please refer your candidates against following requisition code: 1200GRS
https://csc.taleo.net/careersection/cscinternalcareersite/jobsearch.ftl?lang=en
